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ITIL and SDGs = sustainable IT?

ITIL and SDGs = sustainable IT?


ITIL and SDGs = sustainable IT? is written and illustrated by Dr Tuuli Bell

IT Chronicles reached out to executives, thought leaders, specialists, practitioners, and writers a few distinctive initiative. ITC would donate to Second Harvest for each article submitted in December by our previous contributors. Thanks to all who contribute to this meals drive. We recognize your information and management.

Determine 1: A change of perspective helps re-frame issues. Digital innovation and sustainability can work in concord as we analysis and undertake modern options. ©2021 Dr Tuuli Bell

Yearly, the world generates 4,500 Eiffel towers price of digital waste (e-waste), sufficient to rework into 125,000 life-size jumbo jets.1 such numbers may be numbing, so let’s change our perspective and concentrate on options. If there’s something my SPIN coaching (gross sales coaching, not the biking kind) has taught me, it’s that behind each ache lies alternative.   

The residents of this world are taking motion2. Consequently, governments are more and more making it a authorized requirement for firms to care about sustainability. Triple backside line (TBL) that features social and environmental metrics along with monetary ones, is not an elective further for big firms within the UK3,4, for example. 

However what’s the function of IT and digitalization, not forgetting all that e-waste, in a sustainable future?

ITIL and SDGs: outcome-driven and adaptable frameworks

Frameworks assist organizations to make sense of information, processes and complicated constructions. Sustainable IT isn’t any exception. The pure frameworks for sustainable IT embrace ITIL and Sustainable Improvement Targets (SDGs).

As a really quick introduction to ITIL5, it’s a framework that helps handle service traces in your group. ITIL was initially developed for managing inner authorities IT companies. Albeit nonetheless a favourite amongst IT professionals, ITIL is equally legitimate for pure enterprise companies. Personally, I discover it very thrilling how ITIL as a framework has been efficiently evolving; and continues to take action with the most recent incarnation of ITIL4. The sooner referenced ebook ITIL4: Sustainability in Digital and IT, AXELOS, digital version, 20211 demonstrates the ability of the framework and its adaptability to new domains. 

Equally, the United Nations (UN) SDGs6 have been created for growing nations and their governments; aiming to carry fairness to our world’s residents. Every of the 17 targets concern Environmental, Social or Governance (ESG) facets. Once more, pioneering firms have adopted the framework into enterprise environments. They’re serving to the business sector, on the very least, develop into extra sustainable and hopefully, drive the inexperienced revolution7

Put collectively, the aforementioned frameworks give a stable basis for sustainable IT. IT might help get to the UN Targets sooner, e.g. enabling dematerialization by way of digitalization1 (SDG 12: accountable consumption and manufacturing) or bringing fairness and provide chain transparency by way of blockchain1 (SDG 8: first rate work and financial development and SDG 10: diminished inequalities). 

Nevertheless, the affect is two-sided: sustainability may also drive IT innovation. An instance is SDG Monitor8, a visible dashboard device that helps firms analyze and talk their ESG affect to and of their suppliers, workers and prospects. Equally, the necessity for paperless processes mixed with automation helps FlowForma scale back their prospects’ carbon footprint9. Importantly, pioneering firms corresponding to Fl@tWorld have constructed low power utilization into their platform10 with out compromising performance and safety. 

See Also
Digitizing the Workplace

Sustainability has impressed a wave of recent pondering and SDGs may be tailored to technology-driven areas corresponding to sustainable presales11, tourism12, watch-making13, building14, biodiversity valuations15, or e-waste16, to call just some; pushing the boundaries of creativity, course of innovation and expertise. 


In abstract, sustainable IT is about working to make the world a greater place by way of expertise. The work may be direct corresponding to creating low-energy utilization purposes and paperless processes; or oblique corresponding to constructing gross sales organizations that assist sustainability prospects. Whichever means we select to affect, it’s all about taking motion, measuring progress and specializing in final result. 

What can all of us do to make the world a greater place? One in all my favourite sources is the Lazy Particular person’s Information to Saving the World15. For these into expertise, Giki Zero16 is a device that helps you observe your private targets simply. Ellen MacArthur Basis19, 20 gives in-depth steerage about round financial system, a way of life and dealing sustainably.    

Amidst the local weather change emergency and biodiversity disaster, we should always do not forget that as a group of people, we’re able to close to miracles. As a society, we’ve got come to understand group, psychological wellbeing, and serving to of others in unprecedented methods. By constructing optimistic distractions and bite-size studying, we will affect behavioral change throughout communities. 

And really, change the world.


  1. ITIL4: Sustainability in Digital and IT, AXELOS, digital version, 2021
  2. #DecadeOfAction marketing campaign launched by the UN, see and social media channels
  3. Information 2021, Local weather Information and Metrics, Local weather Monetary Danger Discussion board,, 2021
  4. Obligatory climate-related monetary disclosures by publicly quoted firms, giant non-public firms and LLPs, UK Authorities Session End result,, 2021
  5. ITIL® 4: the framework for the administration of IT-enabled companies, AXELOS, 
  6. The Targets, United Nations, 
  7. The ten level plan for a inexperienced industrial revolution, UK Authorities Coverage paper,, 2020
  8. SDG Monitor, measurement device for SDGs, 
  9. Go Paperless: Save Your Cash Whereas Saving Our Planet!, Alannah Kennedy, FlowForma,, 2021
  10. Fl@tWorld, Optimise provide chain effectivity: Provide chain integration and optimisation by way of a single view, 
  11. What’s sustainable presales?, Dr Tuuli Bell, Tuuli Bell Ltd,, 2021
  12. Singular Locations, the last word feel-good & impact-driven journey reserving web site, 
  13. Determine & Act, the accountable Swiss watch, 
  14. Provide Chain Sustainability Faculty, 
  15. Endangered Wildlife OÜ is a disruptive Tech4Good Fintech firm, 
  16. Closing the Loop, waste impartial ICT {hardware}, 
  17. The Lazy Particular person’s Information to Saving the World, United Nations, 
  18. Giki Zero, Your step-by-step information to a lighter footprint on the planet, 
  19. Ellen MacArthur Basis, works to speed up the transition to a round financial system, 
  20. Ellen MacArthur Basis, Episode 44: How digital platforms are enabling round financial system innovation 

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